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      How to Change My Bank Payout Details

      In this article, we will show you how to change your bank details

      To change your bank details, please email your new bank details to 

      payments@kayana.co.uk

      We will update your bank details within 48 hours.

      One of the following documents or pictures will be required to carry out the change.

      • Bank Statement
      • Deposit Ticket
      • Screenshot of the online booking form
      • Official Email or letter from the bank

      Bank Statement Requirements:

      • The account holder's name on the document has to match the legal business or trading name of your company
      • Visible account number or IBAN
      • The date on the document is no older than 12 months
      • Shows the country where the bank account is located (for banks in the EU, the country is included in the IBAN)
      • Must be an official bank document that shows the bank logo, the bank name, or a bank-specific font

      Deposit Ticket Requirements:

      • The account holder's name on the document must match your company's legal business or trading name.
      • Visible account number or IBAN
      • The date on the document is no older than 12 months
      • Shows the country where the bank account is located (for banks in the EU, the country is included in the IBAN)
      • Must be an official bank document that shows the bank logo, the bank name, or a bank-specific font
      • Must have a bank stamp or bank signature

      Screenshot of the online banking environment Requirements:

      • The account holder's name on the document has to match the legal business or trading name of your company
      • Visible account number or IBAN
      • The date on the document is no older than 12 months
      • Shows the country where the bank account is located (for banks in the EU, the country is included in the IBAN)
      • Must be an official bank document that shows the bank logo, the bank name, or a bank-specific font

      Official Email or letter from the bank Requirements:

      • The account holder's name on the document has to match the legal business or trading name of your company
      • Visible account number or IBAN
      • The date on the document is no older than 12 months
      • Shows the country where the bank account is located (for banks in the EU, the country is included in the IBAN)
      • Must be an official bank document that shows the bank logo, the bank name, or a bank-specific font
      • Must have a bank stamp or bank signature